Why am I not getting full 1 Gig?

At TDS, we are constantly striving to bring cutting-edge Internet, TV and phone services to our customers, which is why we have been expanding our fiber-optic network. This state-of-the-art technology uses light to send data at faster speeds over longer distances than traditional cable—making it the gold standard for delivering the fastest residential internet service.

Even though the maximum internet speed you can experience with TDS Fiber is 1 Gigabit per second, it’s normal for customers to not to hit this exact number on a speed test. This is because real-world internet speed is influenced by a number of external factors. For example, each packet of data sent over the internet includes routing information that uses up a little of the total bandwidth. Another factor is what type of equipment you have—older devices or models won’t run as fast as newer ones.

While TDS Fiber provides one of the fastest home internet connections available, here are some ways to ensure you’re maximizing the potential of your internet speed:

  1. Place your devices as close to your router as possible

The best Wi-Fi speed is found right next to your router. In order to get maximum internet coverage, place your router near the center of your home. Do not place your router on the floor or put it inside of a closet or cabinet as doing so will create interference and slow down your internet speeds.

  1. Ensure walls aren’t blocking your signal

Wi-Fi signals are weaker than a hard-wired Internet connection and they can be blocked by wood, drywall, cinder block, and other construction materials. To help improve your internet speed, avoid placing your router in an area with a lot of walls.

  1. Upgrade to newer devices

You can also maximize your internet speed by replacing older devices with new ones. More often than not, newer phones, computers, and tablets are capable of supporting faster internet speeds than their older counterparts.


For more internet troubleshooting tips, check out our other blogs:

What’s up with my WiFi?

Where is my WiFi password and SSID?

Disguising your wireless router




Guest Blogger: August Braun

August is a Communications Intern at TDS Telecom and a journalism student at UW-Madison.

About Guest Blogger

Guest blogger for TDS Home.

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4 Responses to Why am I not getting full 1 Gig?

  1. guest_commenter August 9, 2018 at 8:22 am #

    The article title the content of the first half is spot on. Inclusion of wi-fi and getting the max speeds out of wi-fi seems out of place since very few clients (laptops|tablets|cell phones) will ever receive more than 200mb.

  2. Patrick August 10, 2018 at 9:47 am #

    There’s also further info in our ‘All About Wi-Fi’ video: https://youtu.be/tZgKcVPUplg

  3. William Brock August 10, 2018 at 3:29 pm #

    “Even though the maximum internet speed you can experience with TDS Fiber is 1 Gigabyte per second […]”

    This is incorrect. TDS Fiber is 1 Gigbit (or 125 Megabytes) per second. A bit is 1/8 of a byte, which is a common source of confusion in Internet speed measurements. This is a very substantial difference. Even with perfect connection, nobody will ever see 1 Gigabyte per second (or 8 Gigabits), as that is not an offered speed anywhere in the country on any service provider.

    • Missy Kellor August 13, 2018 at 9:24 am #

      GREAT catch! How did we miss that? Thank you for the correction :-).

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