Watch out for tax identity theft and tax-related phone scams


Graph from FTC infographic


Tax fraud is a hot topic in the news and for good reason—tax scams and tax identity theft continue to rise.

The Federal Trade Commission just released a report revealing some eye-popping numbers. In 2014, there were 24 times more (!!!) complaints than the year before from consumers saying criminals were impersonating IRS officials. And, tax-related identity theft topped the list of complaints in 2014 for the fifth year running.

To avoid becoming a victim, be aware of common scams and follow some simple best practices from the experts.

Phone tax scam

How it works
The fraudsters, pretending to be from the IRS, call and say you owe the IRS money. You’re told if you don’t pay, you could be arrested or face legal action. To avoid this, you must pay immediately by wiring money or by loading a pre-paid debit card.

“In some cases the imposter may recite the last four digits of your Social Security number or your address,” according to Connecticut Better Business Bureau Executive Communications Director, Howard Schwartz. “The scammers often use a phony badge number or alter their caller ID to make it appear as if they are indeed calling from the agency.”

Scammers will sometimes also leave an “urgent” voicemail callback message if no one answers the phone, or try to reach you over email.0519-irs-imposter-scams-infographic_IRS contact

What you can do

  1. Arm yourself with knowledge. The IRS will never call, text you, or email you about unpaid taxes or penalties, the FTC says. Instead, the agency typically contacts customers using snail mail.
  2. If you do receive a call, hang up and report the scam.

    Image from FTC infographic

    You can contact the FTC and the Treasury Inspector General for Tax Administration at gov (there is a yellow box at the top of the page).

Tax identity theft

How it works
In this scam, your tax refund is hijacked by a criminal who uses your identity to file a fraudulent tax return to get your refund before you can.  Victims don’t know it has happened until they file their own taxes.

What you can do

  1. Watch for warning signs. The IRS warns that if official records show you received wages or income from an employer you did not work for, if you owe additional taxes for a year you didn’t file a tax return, or if more than one tax return was filed using your social security number, these could be signs of tax-related identity theft. Contact the IRS immediately.
  2. File early. The FTC says, “Consumers’ best defense is to file their taxes as early as possible to get ahead of scammers.” You could file your taxes beginning January 19, so go ahead and submit them ASAP.
  3. If you think you’re a victim, report it immediately. The IRS has an online guide to help you through the process.

Best practices

AllClear ID, a leader in identity protection services (and the power behind TDS’ own Identity Theft Protection for both Adults and Children), also recommends using the following tips to help reduce your risk of tax ID theft:

  • Protect Your SSN– Thieves use your Social Security number to file taxes and claim your refund. Without it, they cannot commit tax identity theft. Do all you can to protect your SSN and don’t give it out unless absolutely necessary. Check your credit often to notice early signs of id theft.
  • Submit Your Taxes Securely– When you do file your taxes, do so securely. If you file online, use a secure connection and a computer with updated antivirus software, a firewall, etc. If you’re mailing in your return, take it to the post office directly. Don’t leave it in your mailbox or in an outdoor mail collection bin.




About Missy Kellor

Missy works on the Corporate Communications team and reports stories to TDS employees and customers. This is right up her alley because she’s an extrovert and also a big fan of research (really, she’ll look up just about anything that strikes her interest). Missy is a native of Madison, Wis. with an undergraduate in Anthropology and a master’s degree in Life Sciences Journalism from the University of Wisconsin-Madison. Her interest in the Internet as a mass media shaped her work towards a PhD in Journalism and Mass Communications. She’s also worked as an editorial assistant, copywriter, and production artist. In her off hours, Missy is a crafter, Pinterest addict, reader, wife, and mom of two kids.

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2 Responses to Watch out for tax identity theft and tax-related phone scams

  1. Deb February 8, 2016 at 2:24 pm #

    Too bad they can’t be tracked down


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