Here are some tips to avoid losing money next time you go out shopping.

  • If you plan on paying in cash when shopping, bring coins from home so you can pay in exact change, if you can.
  • If you’re short on change and the store doesn’t have it, ask the cashier if they can offer you store credit or can donate the leftover to charity, which more stores are starting to offer. Or, pay using a credit or debit card — or by check, if accepted by the store.
  • If a store doesn’t offer change, it should clearly state or display this policy. If you find a store that’s intentionally misleading or deceptive about this policy, report it to your state attorney general.

To learn more about consumer protection issues related to COVID-19, check out for the latest updates.


By Sachit Gali, Intern, Division of Consumer & Business Education, FTC


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