At TDS, we deliver fast, reliable internet so customers can stay connected to what matters most. From working and streaming to gaming, content creation, and connecting with family, TDS Fiber is built to keep up with today’s digital demands.
For David of Eau Claire, Wisconsin, switching to TDS Fiber has transformed how his household uses internet. With David’s 1 Gigabit (by 1 Gigabit) service powering multiple gamers and devices at once, he says the difference has been night and day.
Here’s what he has to say about his experience so far:
Q: Tell us about yourself. What do you do for work?
A: I’m a mechanic. I do some work-related stuff at home from time to time, but I spend a lot of my free time gaming.
Q: What made you decide to switch to TDS Fiber?
A: About a year ago, I found out TDS was installing fiber in our neighborhood when a sales representative stopped by to tell me more. They set me up with a price-for-life plan that was about half of what I was paying my previous provider—and the internet is twice as fast.
Q: How has your internet experience changed since switching to TDS Fiber?
A: It’s been great. I’ve actually told a lot of neighbors and people in my area about TDS Fiber. I host video game get-togethers with friends now, and I feel comfortable doing that because I know I have fast, reliable internet.
I’m a big gamer, my roommate is a big gamer, and my daughter is too. All three of us can be online at the same time, and you’d have no way of knowing. Everything just works.
Q: Can you share a moment when your TDS connection really stood out?
A: A couple weeks ago, my son was managing his YouTube channel at home. I was gaming while he was uploading and working on videos. He was amazed at the frames per second and how there was no lag.
He said it was the first time his computer had ever run at its full potential—and that was because of the internet.
Q: How would you describe your experience with TDS customer service?
A: It’s been fantastic. The installer even gave me his personal number and said to call him if I needed anything.
I also stopped into the store recently to ask about switching my cell phone to TDS Mobile, and they were super helpful. Everyone I’ve interacted with has been outstanding.
TDS continues working throughout our service footprint to bring faster connections to customers, with speeds up to 8 Gigabit available in some areas. Customers in Arizona, Colorado, Nevada, New Mexico, North Carolina, Oregon, and Utah who want to explore high-speed internet options can click here for more information, while customers in other areas can visit us online here.
