Guest Blog by Shane West, TDS Chief Operating Officer
These days, a company’s connection with its customers is more like a friendship that relies heavily on good communication and trust.
That means businesses must listen and follow through on its commitments.
At TDS Telecom, we have heard our customers want simple and predictable bills in their inbox or mailbox. That’s one reason why we developed an All-In Pricing strategy across the company’s footprint in 31 states.
The second reason is that a simple rate strategy is a smart and effective way to operate a business. By streamlining our pricing, we are adding value to our products and services by operating more efficiently.
It’s also an important step in our efforts to become a fiber-centric company that’s easy to do business with. We’re at an exciting time in our fiber expansion program, with construction projects ongoing in states including Washington, Idaho, Montana, and Wisconsin. Meanwhile, upgrades in rural areas of our service footprint are under way through the federal Enhanced Alternative Connect America Cost Model (E-ACAM) program.
Now, customers who may have been on the fence about making the switch to TDS have a simple way to do so, not to mention an affordable one. All-in prices for bundles of TDS service, including internet speeds up to 1 Gig, start at $49.99 per month – regardless of where a customer lives.
The advertised price includes all monthly fees and taxes. We want to be as transparent as possible to our customers, so these monthly prices are truly “all-in” – the price you see is the price you get.
We’re also making the sign-up process intuitive and seamless. Simply visit us online at TDSFiber.com, click the “register for fiber” button, and you’ll be on your way. You can also see when service is launching in your neighborhood, learn about the benefits of fiber internet, and much more.
TDS’ fiber network includes symmetrical speeds up to 8 Gigabit – fast enough to upload or download a file of any size nearly instantly. But no matter what speed you need, day-to-day tasks like remote school or work, virtual doctor’s visits, and even gaming and e-sports all get easier with TDS fiber – especially compared to other providers.
We’re making progress on our fiber builds and are excited to help make our communities great places to live and work. Along the way, we’ll continue listening to feedback on how we can make TDS products and services work for you.
