About TDS Official

Official news and alerts from TDS.
Author Archive | TDS Official
FiberFrame_sq

TDS Fiber questions and answers

We’ve holding TDS question and answer sessions. We're sitting down with residents and explaining the TDS Fiber building process and also taking questions—and in many cases, people are wondering the same things. Here are the answers to those common questions.
Read full story
weather small

Tropospheric ducting: a unique weather phenomenon can impact TV signals

We like to believe technology is immune to things such as the weather (or the angle of the sun) … but that’s simply not the case. There are times when natural phenomenon interferes with radio and TV signals—and one of those is called tropospheric ducting. Learn how this can impact your TV channels.
Read full story
family TV

New channels now on TDS TV and TDS TV+

Great news, TDS TV and TDS TV+ customers—we’ve added channels in many local lineups! Read on to find out where and what you’ll find in your guide.
Read full story
WinterhavenMap4_3

Winterhaven, California restoration updates

This blog is meant to keep customers in Winterhaven up to speed on the status of service outages, which resulted… more...
Read full story
shutterstock_580319914

Phishing alert!

We’re getting increased reports of phishing emails to customers claiming to be from TDS but are actually from @cableone email addresses in many cases. These phishing attempts, which urge you to click on web links and/or open a Google form, are NOT from TDS. See a screenshot and learn what you should (and shouldn't) do.
Read full story
Catherine_in the field

Meet four women working as TDS field technicians

It’s Women’s History Month, we interviewed four women who are currently working or have worked as TDS field service technicians. Meet these trailblazing women and learn why they enjoy their jobs.
Read full story
JacobB_and_daughter

A field service tech’s simple act of kindness

Sitting too much can be bad for your health, but in the case of field service technician Jacob B., sitting did a world of good and helped protect a senior customer. Read the story of his simple act of kindness.
Read full story
service anouncement

Ice and snow impacts to TDS communities

The ice and storm conditions in parts of Tennessee, Mississippi, Virginia, Kentucky, and Southern Indiana are impacting, or are anticipated to impact, TDS service and response times. We are ready and prepared to respond where it is safe for our teams to do so, however, some repair work and installations may be delayed due to local weather conditions. 
Read full story
4 800px-USA_Tennessee_location_map

Nashville bombing impacts for TDS customers in Tennessee

TDS phone services and 9-1-1 availability has been impacted by the bombing in Nashville. Get updates about service restoration efforts for those impacted in Tennessee.
Read full story
showtime dec

Half off SHOWTIME offer ends Dec. 31

Time is running out on this great sale! New customers to SHOWTIME® can purchase the premium channel for 50% off its regular rate of $10.99 a month for six months and the sale ends on December 31. Find out what you've been missing and why you should grab this offer before it's too late.
Read full story