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Paying your bill online just got easier

We’re updating ePay, our online payment system for the better! Changes, coming January 21, will bring a new, more intuitive design making your experience easier and faster than ever before.

Even better, the beauty is more than skin deep. The TDS ePay portal will now adjust to look great no matter what kind of device you’re using  and it even has touch-friendly menus.

Take a tour

First, you’ll notice the menu is now on the top, the same kind of navigation you’re used to on other popular websites.

Then, note the instructions area in gray. On each page, you now have helpful information to get you started on your first visit. If you find you no longer need the guidance, just click Hide Instructions in the upper right (in blue) and they’ll collapse unless you choose to view them again.

Another big improvement?  The new drop-down menus. They make it a snap to quickly take the action you need.

Now that you know what to expect, the best way to get started is to just give it a try!

Sign up!

If you haven’t signed up for TDS ePay, there’s no time like the present. It takes less than 10 minutes and you only need three things:

  • Internet access.
  • Your TDS username and password. (If you don’t have a TDS username and password, you will need your current bill to sign-up.  If you do not have this information, please contact us.)
  • Banking account or credit card information.

Not only is it fast and easy, you’ll also simplify your life by eliminating a snail mail bill (but note: enrolling in ePay will cancel any automatic TDS bill payment programs you may be enrolled in, such as Sav-a-Check).

To get started, customers go to www.tdstelecom.com/myaccount  (Business customers go to www.tdsbusiness.com/myaccount ).

The ePay changes are just some of many of improvements coming in 2018 to our self-service tools. Stay tuned for more as we continue to make your experience more convenient, secure, and easy to use.

About Missy Kellor

Missy works on the Corporate Communications team and reports stories to TDS employees and customers. This is right up her alley because she’s an extrovert and also a big fan of research (really, she’ll look up just about anything that strikes her interest). Missy is a native of Madison, Wis. with an undergraduate in Anthropology and a master’s degree in Life Sciences Journalism from the University of Wisconsin-Madison. Her interest in the Internet as a mass media shaped her work towards a PhD in Journalism and Mass Communications. She’s also worked as an editorial assistant, copywriter, and production artist. In her off hours, Missy is a crafter, Pinterest addict, reader, wife, and mom of two kids.


13 Responses to Paying your bill online just got easier

  1. roy roeser January 24, 2018 at 1:46 pm #

    would like info an going paperless

    • Missy Kellor January 24, 2018 at 1:54 pm #

      Roy, to get started with ePay, head to http://www.tdstelecom.com/myaccount. To sign up you’ll need your TDS username and password. (If you don’t have a TDS username and password, you will need your current bill to sign-up. If you do not have this information, please contact us.)You’ll also need your banking account or credit card information. If you have any difficulty, reach out to our Customer Service Team at 1-888-225-5837 and they can help.

  2. Linda February 24, 2020 at 10:08 am #

    I would like to go paperless and have my monthly billing go to my email account, but I would like to set my own schedule of payments through my online banking. Is that possible?

    • Missy Kellor February 24, 2020 at 5:27 pm #

      Hi Linda. If I’m understanding your question, you’d like to set up online bill pay through your bank to pay your TDS bill you can certainly do that. If you need help with the TDS part of that process, feel free to give us a call at 1-888-225-5837 or use our online chat and our expert folks can help :-).

  3. Joann VINYARD February 24, 2020 at 5:23 pm #

    I want to pay my bill each month online with my debit card. Can I do that? Also, I don’t get paid until the end of the month. Can my due date be changed to the fourth Wednesday of each month? thnx

    • Missy Kellor February 25, 2020 at 3:05 pm #

      Yes! Paying with your debit card is certainly an option. As for changing the due date, it may depend on what type of services are available in your area. If you need help making this happen, please give our customer service team a call at 1-888-225-5837.

  4. Deb Ream March 21, 2020 at 12:18 pm #

    I would love to get ebills, however, I prefer to pay bills through my bank

  5. Dan Parenteau May 17, 2020 at 1:48 pm #

    Paperless billing (where you send us an email/test instead of a letter) is not the same thing as Set Up Auto Pay (where we give you our bank account or credit card information and you charge us automatically). What I saw was an email offering “Paperless Billing” in a notification and then I was presented “Set Up Auto Pay” on the website, which I don’t want. Please correct me if I’ve missed something in this process.

  6. Ann Fey May 18, 2020 at 5:50 am #

    I want to sign up for paperless billing, do not want to sign up for E-pay, where on this website do I do this?

  7. Rodney Robida May 18, 2020 at 7:20 am #

    I want to go paperless billings but i don’t want the E-pay part. Went to sign up and i don’t see just a paperless billing option. Can you have only this part?

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