TDS

New and even better Remote PC Support!

RPCSNearly two-thirds of Americans own a smartphone and almost half own a tablet, which means you probably have one (or more!) right at your fingertips. Keeping those devices up to date and connecting with your home network can be a challenge—but it doesn’t have to be. Now TDS’ Remote PC Support includes help for your mobile technology.

When you subscribe to Remote PC Support, a TDS repair advisor you can trust accesses your computer, smartphone or tablet over your Internet connection and resolves problems in front of your eyes. And thanks to a new free app, you can use the camera on your mobile device to show repair advisors cords and connections, a frequent source of trouble.

So, keep your technology at home and don’t wait for a repair visit. TDS will help you set up your computer, iPads, and phones—including fixing those pesky email settings and getting your devices (even printers!) to work on your Wi-Fi network.

Customers who use the service, love it.Check out these comments from the last month regarding our repair advisors:

“He was the most patient man ever. He gave me time to find what I was looking for.”

“As always, your technicians are courteous, patient and professional.”

“Shawn was very polite and understanding of our problem. He was able to fix the problem. Thank you very much for your help and assistance.”

“Robert took the time and effort to go beyond and helped me through the processes to get my e-mail up and running.”

“The agent very knowledgeable and extremely helpful. Taught me some things I didn’t know. Would always love to reach him when I call. Thanks so much for your service and for hiring people like him.”

Remote PC Support is available as part of a Plus Pack for a monthly fee, or as a one-time option. For more information, visit tdstelecom.com/rpcs or call 1-888-CALL-TDS.

 

 

About Missy Kellor

Missy works on the Corporate Communications team and reports stories to TDS employees and customers. This is right up her alley because she’s an extrovert and also a big fan of research (really, she’ll look up just about anything that strikes her interest). Missy is a native of Madison, Wis. with an undergraduate in Anthropology and a master’s degree in Life Sciences Journalism from the University of Wisconsin-Madison. Her interest in the Internet as a mass media shaped her work towards a PhD in Journalism and Mass Communications. She’s also worked as an editorial assistant, copywriter, and production artist. In her off hours, Missy is a crafter, Pinterest addict, reader, wife, and mom of two kids.

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