Business customers have once again shown their appreciation for TDS Telecom (TDS®) by naming it one of the top business internet service providers (ISPs) in PC Magazine’s May 2021 survey. TDS achieved high scores across multiple criteria, securing a spot in the top 10 and outperforming major competitors such as AT&T, Spectrum Business, and CenturyLink.
Key Highlights:
- Top Ranking: TDS was ranked seventh out of 23 business ISPs, highlighting its superior performance in areas critical to business customers.
- Investment in Technology: Erin Danz, TDS Director of Product Management, attributes the high customer satisfaction to the company’s substantial investment in fiber optics and 10 Gig connections. This technological edge ensures businesses have access to fast, reliable internet connections, which are crucial in today’s remote and hybrid work environments.
- Customer Satisfaction: The PC Magazine survey rated ISPs on several criteria including overall satisfaction, installation, value, reliability, support, and recommendation likelihood. TDS’s strong performance across these metrics demonstrates its commitment to delivering high-quality service.
- Broadband Expansion: The recognition from PC Magazine follows TDS’s recent milestone of reaching half a million broadband subscribers, showcasing the company’s expanding influence and customer base.
Why TDS is Great for Business:
- High-Quality Connections: In an era where internet reliability is more critical than ever, TDS offers multi-gig dedicated connections and symmetrical speeds, ensuring that businesses can operate smoothly without interruption.
- Future-Proof Technology: TDS’s investment in fiber optics represents a commitment to future-proofing their infrastructure, providing businesses with the technology they need today and in the future.
- Comprehensive Support: With top-notch service and support, TDS ensures that businesses have the assistance they need to maintain optimal operations.
- Additional Services: Beyond internet services, TDS offers comprehensive phone solutions including managedIP, and TDS TV+, catering to a wide range of business communication needs.
Impact on Business Operations:
- Enhanced Productivity: Reliable and fast internet connections enable seamless remote work, enhancing productivity and ensuring businesses can maintain operations without disruption.
- Cost Efficiency: TDS’s competitive pricing and value proposition mean businesses can get high-quality internet service without breaking the bank, contributing to better overall financial health.
- Scalability: The advanced infrastructure provided by TDS supports business growth, allowing companies to scale their operations efficiently as their needs evolve.
Danz further emphasizes, “We have invested in our networks to grow the availability of fiber. It’s the future-proof technology businesses and communities need now, and in the future. We couldn’t be more pleased to be recognized by our customers in this survey.”
With its robust infrastructure, commitment to innovation, and customer-centric approach, TDS Telecom is well-positioned to continue leading the market as a top choice for business ISPs.
