Friday, March 20
We’re back to normal operations in both Wisconsin and Michigan and do not anticipate any further updates.
You can always check the status of TDS service at your location by visiting our outage information page. You can see if you are part of a known outage and find additional details for any major service incidents. If you need to contact TDS for assistance, we encourage you to use the chat feature in the lower-right corner of our website. If you prefer to call, TDS advisors can be reached at 1-888-225-5837.
Thank you for being a TDS customer!
Thursday, March 19
The warming weather in Wisconsin is improving road conditions, allowing our teams to largely return to business as usual. There could still be some delays as technicians continue to dig through snow piles to access network equipment, but those should resolve as the snow melts.
In Michigan, all sites are back up in the Chatham area. Current road conditions continue to be a challenge and could limit access to certain locations for the time being, although we are mostly back to normal operations.
Again, thank you for your patience and for being a TDS customer.
Wednesday, March 18
A new round of snow has hit Central Wisconsin with ice and rain also expected across the region, including Minnesota.
In Wisconsin, road conditions haven’t significantly improved in many areas, but we continue to focus on resolving individual customer issues. In some cases, we are also experiencing delays due to shoveling out network access points. With the weather warming at the end of the week, we will be bringing in additional resources to help work through any rescheduled orders and service troubles.
In Michigan, secondary roads remain impassable and we are still experiencing commercial power loss in many locations. Our teams are doing their best to respond to any service difficulties, but delays are expected.
Please know you can always see if you are part of a known outage and find additional details for any major service incidents by visiting our outage information page. If you need to contact TDS for assistance, we encourage you to use the chat feature in the lower-right corner of our website. If you prefer to call, TDS advisors can be reached at 1-888-225-5837.
We appreciate your patience as we continue to work through the impacts of Winter Storm Iona.
Tuesday, March 17
Despite clearing skies, travel in the wake of Winter Storm Iona remains a challenge. Unplowed roads and ice are creating treacherous conditions in many locations. We are making every effort to maintain scheduled appointments, but the safety of our technicians remains paramount. You will be notified if we need to reschedule.
One specific note about Chatham, Michigan: Loss of commercial power is impacting services in some locations. We would also like to thank the village for their assistance this morning to help us dig out and reach our central office.
We encourage you to stay informed about the status of TDS services by visiting our outage information page. You can check if you are part of a known outage and find additional details for any major service incidents. If you need to contact TDS for assistance, we encourage you to use the chat feature in the lower-right corner of our website. If you prefer to call, TDS advisors can be reached at 1-888-225-5837.
Monday, March 16
The safety of our customers and associates is our top priority as communities recover from this storm.
The TDS network is not experiencing any widespread outages, however, we are rescheduling installations and repair appointments in many locations due to hazardous or dangerous road conditions. Those impacted will be contacted directly.
We encourage customers to stay informed about the status of TDS services by visiting our outage information page. You can check if you are part of a known outage and find additional details for any major service incidents. If you need to contact TDS for assistance, we recommend you use the chat feature in the lower-right corner of our website. If you prefer to call, TDS advisors can be reached at 1-888-225-5837.
Thank you for your patience as we continue to respond to this storm that has delivered, in some locations, historic amounts of snow and blizzard conditions.
As always, thank you for being a TDS customer.
Friday, March 13
We are closely monitoring Winter Storm Iona and its potential impacts in our service areas. Forecasts indicate the possibility of strong winds, heavy snowfall, sleet, and freezing rain across much of the Upper Midwest which may lead to power outages and/or TDS service disruptions.
TDS teams are prepared and ready to respond to service interruptions as quickly as conditions allow. In the event of power outages, our crews must wait until power is restored to repair our network.
While the storm’s impact is still uncertain, we encourage customers to stay informed by visiting our outage information page. You can check if you are part of a known outage and find additional details for any major service incidents. If you need to contact TDS for assistance, please use the chat feature in the lower-right corner of our website.
As always, thank you for being a TDS customer.
Featured image: National Weather Service, 3/13/26 @1:42 p.m. CT
