First TDS Fiber installs begin in Sun Prairie, Wis.

You heard the news, right? We started installations in Sun Prairie!

To celebrate, we randomly selected a few of the very first customers and surprised them with gift baskets (made by Splurge, by the way) and visit from our local market managers, Michael and Josh.

A huge thank you to Jorg and Jay for being good sports and some of the very first TDS Fiber customers.


If you live in an area that has launched and your installation isn’t on the books yet, don’t worry. We’ll be reaching out to you shortly if you have an order on file. In the meantime, just hang tight and rest assured that we’ll be getting to you soon.

If your neighborhood’s launch is still to come, we’ll send you an email about one month before services are available with a link to a web order form. Once that’s done, we’ll call to schedule your install once your area is ready to go.

Reminder: If your area hasn’t launched yet, there’s still time to register and score some special offers! Those who come late to the TDS Fiber party will miss out so be sure to take action while you can.

 

 

Missy works on the Corporate Communications team and reports stories to TDS employees and customers. This is right up her alley because she’s an extrovert and also a big fan of research (really, she’ll look up just about anything that strikes her interest). Missy is a native of Madison, Wis. with an undergraduate in Anthropology and a master’s degree in Life Sciences Journalism from the University of Wisconsin-Madison. Her interest in the Internet as a mass media shaped her work towards a PhD in Journalism and Mass Communications. She’s also worked as an editorial assistant, copywriter, and production artist. In her off hours, Missy is a crafter, Pinterest addict, reader, wife, and mom of two kids.

6 Comments

  1. Tom Henderson
    on October 8, 2017 at 11:17 am •Reply

    I liven Sun Prairie, area 1453CD, any updates on installation for us’

    • Missy Kellor
      on October 9, 2017 at 12:02 pm •Reply

      Tom, all areas in Sun Prairie are moving according to our launch date schedule. When fiber services are ready to launch in your neighborhood, you will be contacted to place an order if you haven’t done so already. Soon after, an installation date will be scheduled to connect the fiber line to your home and set up equipment.

  2. Andrea Landwehr
    on October 19, 2017 at 3:52 pm •Reply

    Do the markings in your yard indicate you ‘re close to installation and someone calling or visiting to sign you up? We are preregistered.

    • Missy Kellor
      on October 20, 2017 at 3:59 pm •Reply

      Yes and no :-). We’re doing our best to get out and make fiber drops in yards where folks have registered before the ground freezes. This means you could see activity even though your neighborhood’s launch date is still to come (the fiber drops are just one step in the connection process). As your neighborhood launch date approaches, you’ll be contacted to place your order and schedule your installation.

  3. Bob Hilby
    on November 6, 2017 at 11:26 am •Reply

    When I preregistered with an TDS employee that came to our house, we were told we should be hooked up in October. Your website now says our installation should take place in December for my neighborhood. Why the delay?

    • Missy Kellor
      on November 16, 2017 at 11:43 am •Reply

      Sorry for the reply delay, Bob. We did have a few spots where we encountered unexpected challenges (yeah, weren’t happy either). Thank you for your patience!

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