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Agreement reached with Nexstar

Great news! TDS has reached a new multi-year agreement with Nexstar Media Group to bring their channels back to our lineup.

We know you’ve felt caught in the middle and we appreciate you sticking by us. We received hundreds of responses to our request for feedback. We also read all your blog and social media comments. Lots of you even raised your concerns to the FCC.  Your voice was heard!

Our teams are restoring channels now. To see the channels more quickly, you’ll need to manually reset your set-top box(es). Alternatively, you can wait for the system to refresh automatically, but know it could take up to 5 hours.

It is important to reset the set-top boxes using the MENU and not by unplugging the set-top box or DVR.  If the DVR is unplugged while recording a program the hard drive on the DVR can become corrupt.

  1. Press the Menu button on the remote.
  2. Select Settings from the top menu.
  3. Select Restart System.
  4. The next screen will ask “Are you sure?” Select Restart.

As we promised, bill credits are being issued in February statements for programming missed in January.

Thank you for your patience, support, and for voicing your thoughts. Your actions helped TDS come to a reasonable agreement with Nexstar that will benefit everyone.

About Missy Kellor

Missy works on the Corporate Communications team and reports stories to TDS employees and customers. This is right up her alley because she’s an extrovert and also a big fan of research (really, she’ll look up just about anything that strikes her interest). Missy is a native of Madison, Wis. with an undergraduate in Anthropology and a master’s degree in Life Sciences Journalism from the University of Wisconsin-Madison. Her interest in the Internet as a mass media shaped her work towards a PhD in Journalism and Mass Communications. She’s also worked as an editorial assistant, copywriter, and production artist. In her off hours, Missy is a crafter, Pinterest addict, reader, wife, and mom of two kids.

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